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Tip when a Gale database page doesn't load

05 Nov

Occasionally when you click one of the links for a database from Thomson Gale, you get only a blank screen – even though the page loading status at the bottom of your browser window says “Done”.

If this happens to you, try going to Tools-Delete Browsing History. Delete your cookies, passwords, and temporary files, then hit the “refresh” button. Now click on the database link again. If this doesn’t fix the problem, alert me because there is probably a technical problem that I need to report to Thomson Gale.

 
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Posted by on November 5, 2007 in database, tip

 

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